Shipping Policy

Last Updated: 8 October 2026

Thank you for shopping with BLIZONA.SHOP (NUKKAD SELECTION).

This Shipping Policy explains how we process, ship and deliver orders placed through our online store.

1. Business Information

BLIZONA.SHOP (NUKKAD SELECTION)
Managed By: Raj Amitbhai Gohel
Phone: 7567620174
Business Email: help.blizona@outlook.com
Address: 203 Building, BLD NO-B-4, Om Township VI-05, Kholvad Pasodara Road, Kholvad Pasodara Road, Pasodra Patiya, Surat, Gujarat – 395013, India
GSTIN: 24EZCPG1810F1Z0

2. Order Processing

Orders are generally processed after successful payment confirmation.

Our standard order processing time is:

1–3 business days

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, promotional events, holidays or periods of high order volume, processing may take additional time.

3. Shipping & Delivery Time

After your order has been processed and shipped, the estimated delivery time is generally:

3–7 business days

Delivery time may vary depending on the destination, courier service, weather, public holidays and other circumstances.

Remote or difficult-to-service locations may require additional delivery time.

The delivery estimates provided on our website are approximate and are not guaranteed unless expressly stated otherwise.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any free-shipping offer will be subject to the conditions displayed on our website at the time of the offer.

5. Shipping Locations

We currently ship orders to eligible delivery addresses within India.

Delivery availability may vary depending on the serviceability of the customer's PIN code.

If a location is not serviceable by our available courier partners, we may contact the customer regarding the order.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please ensure that the following information is correct:

Full name
House/building number
Street/locality
City
State
PIN code
Valid mobile number

BLIZONA.SHOP (NUKKAD SELECTION) is not responsible for delivery delays, failed deliveries or additional costs resulting from incorrect or incomplete information provided by the customer.

7. Order Tracking

Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp or another available communication method.

Tracking information is provided by the applicable courier or logistics provider.

You may use the tracking information to monitor the status of your shipment.

8. Delivery Delays

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

Courier or logistics delays
Weather conditions
Natural disasters
Public holidays
Transportation problems
Strikes or disruptions
Remote-area delivery
Incorrect or incomplete addresses
Regulatory restrictions
High order volumes
Other unforeseen circumstances

We will make reasonable efforts to assist customers in resolving delivery-related issues.

9. Failed Delivery Attempts

Courier partners may make multiple delivery attempts.

If a delivery fails because the customer is unavailable, refuses delivery, provides an incorrect address or does not respond to the courier, the package may be returned to us.

In such circumstances, additional shipping charges may apply for re-shipping where permitted by applicable law.

10. Package Damaged During Delivery

If you receive a package that appears visibly damaged, please:

Take photographs of the package before opening it, where possible.
Record an unboxing video where possible.
Check the product immediately.
Contact us as soon as possible.

Please contact:

Email: help.blizona@outlook.com
Phone: 7567620174

Any claim will be reviewed according to our Return & Refund Policy and applicable law.

11. Wrong or Missing Product

If you receive a wrong product, missing product or incorrect quantity, contact us as soon as possible.

Please provide:

Order number
Customer name
Registered mobile number
Photographs/videos of the received package and product
Description of the issue

We will review the matter and provide an appropriate resolution where the claim is accepted.

12. Lost Shipments

If tracking indicates that a shipment has been lost or there is an unusual delivery issue, please contact us.

We will coordinate with the applicable courier/logistics provider to investigate the shipment and provide an appropriate resolution in accordance with applicable law.

13. Change of Delivery Address

If you need to change your delivery address after placing an order, contact us as soon as possible at:

help.blizona@outlook.com

Address changes may not be possible after the order has been shipped.

14. Cash on Delivery

If Cash on Delivery (COD) is available for your order, the availability and applicable charges, if any, will be displayed during checkout.

Customers should ensure that they are available to receive and pay for COD orders.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD availability.

15. International Shipping

We currently offer shipping within India only unless an international shipping option is specifically displayed on our website.

If international shipping is introduced in the future, applicable shipping charges, customs duties, import taxes and other charges will be communicated as applicable.

16. Shipping & Returns

Shipping does not automatically make an order non-returnable.

Eligible returns, refunds and exchanges are governed by our Return & Refund Policy.

Customers should review that policy for information regarding return eligibility, return shipping charges and refund processing.

17. Contact Us

If you have any questions regarding shipping or delivery, please contact: